river soap company's policy and safe shopping

credit card security

River Soap Company does not share any personal information you provide. The padlock symbol at the bottom of your browser window means that any information you enter on that page will be encrypted before being sent over the Internet. River Soap Company supports 128-bit encryption on all its online shopping pages, which is the strongest level of encryption supported by major Web browsers.

Our site's security certificate is provided by GEOTRUST.

privacy policy

Use of personal information

We do not share your personal information with anyone. Any personal information gathered on this site (including your email address) is used solely to communicate with you about your order or to send you information that you request, such as news of our special offers.

use of cookies

Cookies are information tracks that have a record-keeping purpose while at the site. Cookies make web surfing easier by saving your passwords, purchases, and preferences for you. Cookies are an industry standard, and most major web sites couldn't provide the level of service they offer without cookies. They do not gather user-specific information about the people who use the site. Most browsers defaults are set to accept cookies. If you decide not to accept cookies some areas of this site may not function properly.

Shipping

Riversoap.com ships via UPS ground. Orders received before 2:00 pm on a business day will usually ship the same day. Items ordered from riversoap.com will usually arrive 2 to 4 days after the order is placed. Orders placed on weekends or holidays will be shipped the following business day.

Return Policy

We accept returns on incorrect orders only. We regret that we cannot accept returns on opened or used products, or products that were damaged during shipping.

If the product(s) you received are not what you ordered, please e-mail us to request a return authorization. Please explain what you ordered, what you received, and how you'd like us to correct your order (exchange or refund). The products that you return must be unused and unopened.